Privacy Notice
Draft prepared: 3 November 2026 — review before publication
This notice explains how Warburg Journeys ("Warburg", "we") handles personal data submitted through this website, in line with the Kenya Data Protection Act, 2019.
What we collect
- Quotation and booking requests: your name, email, phone/WhatsApp number, country, organisation, and journey details such as pickup, destination, dates, flight number, passengers, luggage and any requirements you choose to share.
- Organisation enquiries: organisation name and type, your name, job title and contact details, and the services you are interested in.
- Fleet partner applications: your contact details, vehicle and compliance information, and the rates you propose. Rates are treated as commercially confidential.
- Messages and feedback: what you write to us and any rating you give.
- How you found us: the page you arrived on, the referring website, campaign tags and any referral code, so we can understand which partners and channels bring enquiries.
Why we use it
To respond to your enquiry, check availability, prepare and send quotations, arrange and support your journey, assess partner applications, keep records of bookings, and improve our service. We rely on your consent (given when you submit a form) and, once you book, on the steps needed to perform our contract with you.
Who sees it
Only authorised Warburg staff. When a booking is confirmed, we share with the assigned driver and vehicle partner only what they need to carry out the trip (for example your name, pickup point, time and phone number). We do not sell personal data. Our website and database are hosted by Hosting.com. [BEFORE LAUNCH: confirm hosting and backup locations, and describe cross-border data safeguards accurately.]
How long we keep it
[BEFORE LAUNCH: approve and insert real retention periods for unsuccessful enquiries, completed bookings, payment records and partner compliance documents.]
Your rights
You may ask to access, correct or delete your personal data, object to its processing, or withdraw consent at any time by contacting us at warburgjourneys@gmail.com. You may also complain to the Office of the Data Protection Commissioner (ODPC) in Kenya.
Contact
Warburg Journeys [BEFORE LAUNCH: confirm legal business/controller name and operating city] · warburgjourneys@gmail.com · +254 108 747 029